These are the most common questions we get asked about "Name a Star". If you have a questions that are not answered below then please contact us and we will try and assist you the best we can. Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using this site, you consent to such processing and you warrant that all data provided by you is accurate.
What does it mean to “name a star”?
Naming a star is a deeply personal and symbolic gesture — a way to honour someone special, celebrate a milestone, or preserve a memory among the stars.
While star naming is a novelty gift and not an astronomical purchase, your chosen name is recorded in our Official Global Star Registry, creating a meaningful keepsake that lasts a lifetime.
Do I legally own the star I name?
No. Stars cannot be bought, sold, or legally owned by any private individual or company.
Your star naming is a commemorative, emotional dedication, recorded in our registry and presented through beautifully crafted documents and digital tools. It is a symbolic act — one that carries emotional value rather than legal ownership.
Is my star name recognized by NASA or astronomers?
Astronomical bodies are officially named only by the International Astronomical Union (IAU).
Your star name will not replace scientific designations, but it will be permanently recorded in our Official Global Star Registry, allowing you and your loved ones to revisit your star’s location anytime.
How do I find my named star in the night sky?
Every star naming package includes:
A personalized star map showing the exact coordinates of your star
A beautifully designed certificate with all key details
A premium fact sheet with tips for stargazing
Access to our Official Global Star Registry where your can find your registered star.
Whether it’s a clear night or a cloudy one, you’ll always know exactly where your star lives.
Is this a good gift for special occasions?
Absolutely. Star naming is one of the most meaningful gifts you can give.
It’s perfect for:
Birthdays
Anniversaries
Memorials
Newborn celebrations
Weddings
Valentine’s Day
Christmas
“Just because” moments
It’s a gift that feels personal, emotional, and timeless — a gesture that becomes part of someone’s story forever.
What comes in my star naming package?
Every star naming package includes:
A personalized star Certificate
A custom star map
A premium fact sheet
Lifetime entry in our Official Global Star Registry
Depending on the package you choose, you may also receive upgraded certificate designs, gift folders, or framed options.
Where are the stars located?
We select stars that are:
Visible from your region
Bright enough to be located in the sky
Positioned in well‑known constellations whenever possible
Your star’s exact coordinates and constellation are included in your documents.
How long does it take to receive my documents?
Digital documents are delivered instantly.
Physical packages (if selected) are shipped promptly and typically arrive within the timeframe shown at checkout.
Can I change the star name after ordering?
If your order has not yet been processed, we can update the name or dedication.
Once your star is officially registered, the entry becomes permanent — just like the sentiment behind it.
Will my star name ever expire?
Never.
Your star receives a lifelong entry in our Official Global Star Registry, ensuring your dedication remains preserved for generations.
Can I add a personal message or dedication?
Yes — and we encourage it.
A heartfelt dedication transforms your star naming into a deeply meaningful keepsake. You can add your own message during checkout.
Can I still access my star on cloudy nights?
Yes.
Even when the sky is hidden, your star’s coordinates remain accessible through your certificate, star map, and our Official Global Star Registry. Your star is always there, waiting for you.
Can I cancel my order or receive a refund after purchase?
Because each star is assigned and registered within minutes of your order, we’re unable to offer refunds once the process has begun. Your star becomes a permanent part of our registry, created uniquely for you.
However, we will always do everything in our power to support you. If your package is delayed, damaged, or lost in transit, we’re happy to resend it. If you need a digital copy urgently, we can provide one at no extra cost. And if you’d like to update the dedication or transfer the star to someone else before printing, we’re here to help — simply reach out to our team.
Please note that personalised products are legally exempt from standard distance‑selling regulations.
Testimonials and Customer Stories
How can I share my experience?
After your order, we may email you a personal invitation to share a message of up to 300 characters and a rating from 1 to 5 stars. Your name is taken from your order, not entered on the form. We welcome honest feedback of every rating. You can submit one testimonial per order.
Will my testimonial appear on the website?
Every testimonial is submitted as a draft for review. Even if you submit a testimonial, it is at the discretion of Global Star Registry whether to publish it. If selected, only your first and last name initials (one initial for a single name), message and star rating will be shown in Customer Stories, not your full name. Please do not include private information in your message.
Can I stop testimonial requests?
Yes. Follow the opt-out link in your invitation and confirm your choice to stop requests for that order only. Requests for other orders and essential order or shipping emails are not affected. Submitting a testimonial also stops requests for that order, whether or not it is published. To ask us to remove a published testimonial, contact our support team.
